Singapore 2025 Transport Vouchers: Eligibility & How to Apply

Rising costs squeezing your budget? The Singapore government’s Public Transport Voucher scheme is now open for eligible lower-income households, offering a $60 voucher to help with public transport fares starting January 2026. Here’s the full breakdown of who qualifies, how to apply, and how to use it.

Voucher value per household: $60 · Income eligibility (monthly per person): ≤ $1,800 · Application period: 20 Jan 2026 – 31 Oct 2026 · Estimated eligible households: ~300,000 (from MOT) · Allowed uses: Top up fare cards or buy monthly passes

Six key details at a glance:

What is the Public Transport Voucher Exercise 2025?

Overview of the scheme

The 2025 Public Transport Voucher exercise is a government program administered by the Ministry of Transport Singapore (Singapore’s transport regulator). It provides a one-time $60 voucher to lower-income households to help cover public transport costs. The vouchers can be used to top up fare cards (EZ-Link, SimplyGo) or to purchase monthly concession passes. According to the MOT newsroom, around 300,000 households are expected to receive the voucher.

How it differs from other vouchers (CDC, SG60, Climate Friendly)

It is easy to confuse the PTV with other Singapore voucher schemes. The PTV is specifically for public transport — no shopping or groceries. CDC Vouchers, by contrast, can be used at participating heartland merchants and supermarkets. The SG60 voucher is a one-time $60 transport credit for Singaporeans aged 60 and above, but it is a separate program. The Climate Friendly Households Programme provides vouchers for energy-efficient appliances, not transport. The Ministry of Transport Singapore clarifies that the PTV is only for fare top-ups and monthly passes.

The implication: if you are eligible for the PTV, you can combine it with other schemes, but each has its own rules and spending limits.

Who is eligible for public transport voucher in Singapore?

Income criteria

Eligibility is based on the household’s monthly income per person. The threshold is S$1,800 or less per person. Ministry of Transport Singapore (the national transport regulator) defines this as the total gross monthly household income divided by the number of family members living together. Gross income includes basic employment income, trade or self-employed income, overtime pay, allowances, cash awards, commissions, and bonuses.

Residency and household composition requirements

At least one member of the household must be a Singapore Citizen or Permanent Resident, as stated on the Public Transport Voucher Application Form. Each eligible household is entitled to only one voucher, and only one application is needed per household. Non-citizens living alone generally do not qualify unless they are part of a mixed-residency household that meets the criteria.

Exclusions and special cases

If you are a foreigner living in Singapore without a citizen or PR in the household, you are not eligible. Households that received a PTV under the 2024 exercise and still meet the income criterion were automatically sent a notification letter in December 2025 — no new application needed. MOT’s newsroom confirms that about 300,000 households were notified in the first stage.

The pattern: the PTV is designed for lower-income families with at least one citizen or PR. If you are in that group, you are likely eligible.

How to apply for transport voucher 2025 Singapore?

Step-by-step application process

1. Check if you received a first-stage notification. If you got a letter (physical or digital) in December 2025, you do not need to apply — the voucher will be sent automatically.
2. Prepare your documents. You will need the NRIC of the applicant and proof of household income (e.g., payslips, CPF statement).
3. Go to the official portal. Visit go.gov.sg/ptv (redirects to the SimplyGo application form).
4. Fill in the application. Provide personal details, household composition, and income information. The form will ask for the household’s monthly income per person.
5. Submit and wait. Processing takes 4–6 weeks. If approved, the voucher will be sent to you digitally or by mail.
6. If rejected, appeal. Households that need extra help, including those who did not qualify based on income, can still submit an application for review during the second stage. MOT’s newsroom states that appeals are accepted.

Required documents

You will need the applicant’s NRIC (or other identification) and income documents for all household members. The SimplyGo portal lists the required documents on the application page.

Online application via ptvonline.simplygo.com.sg

The entire application can be done online. The portal is also available on mobile devices. If you do not have internet access, you can apply in person at your local Community Centre or Community Club, as per MOT’s announcement.

Appeals and processing time

Processing takes 4–6 weeks. Appeals can be submitted if your application is rejected. The Ministry of Transport Singapore advises households to apply early to allow time for processing.

How to claim and use the $60 transport voucher?

Claiming the voucher after approval

Once approved, you will receive the voucher either digitally (via SMS or email) or by mail. The voucher is a digital code that can be loaded onto a fare card. Ministry of Transport Singapore states that the voucher has no cash value.

Using the voucher to top up fare cards

You can top up your EZ-Link or SimplyGo card at any Add Value Machine (AVM) or SimplyGo ticketing machine. The $60 will be added to your card balance. You can also use the voucher to buy a monthly concession pass at a SimplyGo ticket office or online.

Validity and expiry

According to a secondary report (low confidence), the voucher balance may be transferable within the household and must be used before 31 March 2026. However, this date is not confirmed on the official MOT page. The Ministry of Transport Singapore does not specify an expiry date on its main page, so it is best to check the voucher terms when received.

The trade-off: the voucher is a practical benefit for regular commuters, but if you rarely use public transport, you might not get full value.

What to do if you have questions or need help?

Contact channels for PTV enquiries

For questions, the Ministry of Transport Singapore provides a hotline and email. The SimplyGo portal also has a help section. MOT’s newsroom directs applicants to the online portal for most issues.

Common issues and troubleshooting

• Forgot to apply? You can still apply before 31 October 2026.
• Application rejected? Submit an appeal with additional documents.
• Did not receive notification letter? Check your mailbox or spam folder, or contact MOT.

Where to get in-person assistance

You can visit your local Community Centre or Community Club for help with the online application. The MOT announcement mentions that in-person assistance is available for those who need it.

The implication: having a clear support pathway reduces the risk of missing out on the voucher due to technical difficulties.

For lower-income households in Singapore, the 2025 Public Transport Voucher is a straightforward, no-strings-attached benefit — but only if you apply before the deadline. The choice is clear: check your eligibility now, gather your documents, and submit your application by 31 October 2026, or risk missing out on $60 in transport savings.